About Thompsons Auto Repair & Towing

About
Tow Mesa – Family-Owned Towing in Mesa, AZ Since 1994

For more than three decades, Tow Mesa has been the name Mesa families
trust when they need help on the road. As part of Thompson’s Auto Repair
& Towing, we’ve built our reputation one roadside rescue at a time,
treating every stranded motorist like a neighbor—because in this
community, that’s exactly what you are.

Our Story: 30+
Years of Serving the East Valley

Thompson’s Auto Repair & Towing began with a simple idea: provide
honest, reliable automotive services that people can count on. What
started as a small operation has grown into one of the East Valley’s
most trusted names in towing and roadside assistance, but our core
values have never changed.

When you’ve been in business for over 30 years, you see a lot of
changes. We’ve watched Mesa transform from a mid-sized desert city into
one of the largest in Arizona. We’ve seen highways built, neighborhoods
developed, and generations of families grow up and start families of
their own. Through all of it, we’ve been here—answering calls at 3 AM,
helping stranded motorists on scorching summer days, and pulling
vehicles out of flash flood waters during monsoon season.

Our longevity isn’t just a point of pride; it’s proof of our
commitment to doing things right. Towing companies come and go in this
industry, but the ones that last are the ones that treat people fairly
and deliver on their promises. That’s been our formula from day one, and
it will continue to guide everything we do.

What Makes Tow Mesa
Different

Family-Owned and Locally
Operated

In an age of corporate consolidation and anonymous dispatch services,
Tow Mesa remains stubbornly local. We’re not a franchise, not a
subsidiary of some out-of-state conglomerate, and not a rotating cast of
random contractors. We’re your neighbors, operating right here in the
community we serve.

This local ownership means direct accountability. When you call us,
you’re calling a business where the owners care about every single
interaction. Your experience matters to us not just as a business
metric, but as a reflection of our family’s reputation in this
community. We simply can’t afford to let you down—and we don’t want
to.

Experienced, Professional
Team

Our drivers and technicians aren’t just employees; many have been
with us for years, some for decades. They know their craft inside and
out, from the technical skills of safely loading and transporting
vehicles to the interpersonal skills of calming a stressed motorist and
explaining what’s happening with their car.

Every member of our team undergoes thorough training and background
checks before they represent Tow Mesa on the road. We invest in ongoing
education to keep our team current with the latest vehicle technologies,
safety protocols, and customer service best practices. When our truck
pulls up to help you, you can be confident that you’re in capable,
trustworthy hands.

Modern Fleet,
Maintained to the Highest Standards

Our fleet includes a variety of tow trucks and service vehicles
designed to handle any situation:

• Flatbed Tow Trucks – The gold standard for safe
  vehicle transport, essential for all-wheel-drive vehicles, lowered cars,
  and luxury automobiles
• Wheel-Lift Trucks – Quick and efficient for
  standard local towing needs
• Service Vehicles – Equipped for roadside assistance
  calls including jump starts, lockouts, tire changes, and fuel
  delivery
• Heavy-Duty Equipment – For larger vehicles and
  difficult recovery situations

We maintain our fleet meticulously because breakdowns aren’t just
inconvenient for us—they leave our customers waiting longer. Every
vehicle is serviced regularly, inspected daily, and equipped with the
tools and supplies our team needs to help you efficiently.

Deep Community Roots

Thompson’s Auto Repair & Towing isn’t just a business in Mesa;
we’re part of the fabric of this community. Over 30+ years, we’ve built
relationships with local body shops, dealerships, insurance companies,
and auto clubs. We’ve sponsored youth sports teams, participated in
community events, and supported local causes.

These community connections benefit our customers in practical ways.
We know where to take your vehicle for the best service at the best
price. We understand how different insurance companies handle claims. We
have established relationships that help things go smoothly when you’re
dealing with the aftermath of an accident or breakdown.

Our Service Philosophy

Honesty in Everything We Do

The towing industry, unfortunately, has more than its share of bad
actors—companies that take advantage of people in vulnerable situations
with predatory pricing, unnecessary services, and deceptive practices.
We’ve seen it all, and we’ve built our business on being the
opposite.

When you call Tow Mesa, you get honest assessments and fair prices.
If your car just needs a jump start, we won’t try to sell you a tow. If
a roadside fix will get you safely home, we’ll tell you—even though a
tow would make us more money. This honesty has earned us the trust of
Mesa drivers for over three decades, and it’s a trust we never take for
granted.

Respect for Our Customers

Being stranded on the side of the road is stressful. Maybe you’re
late for work. Maybe you have kids in the car. Maybe you’re in an
unfamiliar part of town. Maybe you’re worried about how much this is
going to cost. We get it, and we train our team to respond with empathy
and patience.

Our drivers take time to explain what’s happening with your vehicle
and what your options are. We provide accurate time estimates and keep
you updated if anything changes. We treat your vehicle with care,
whether it’s a brand-new luxury car or a well-loved beater with 200,000
miles. Every customer deserves respect, and every vehicle deserves
careful handling.

Excellence in Service

Good enough isn’t good enough for us. We’re constantly looking for
ways to improve our service, whether that means investing in new
equipment, additional training for our team, or refining our dispatch
processes to reduce response times. Our goal is simple: to be the best
towing company in Mesa, bar none.

This commitment to excellence shows up in the details. Our trucks are
clean and professional-looking. Our drivers are uniformed and
well-groomed. Our paperwork is clear and accurate. These things might
seem small, but they reflect our respect for you and our pride in the
service we provide.

Our Service Area

From our base in Chandler, we provide rapid response throughout the
entire East Valley:

Mesa – Our Home Base

• East Mesa (Eastmark, Las Sendas, Red Mountain)
• West Mesa (Dobson Ranch, Fiesta District)
• Central Mesa (Downtown, Mesa Arts District)
• North Mesa (Loop 202 corridor)
• South Mesa (Williams Gateway area)

Surrounding Communities

• Gilbert – All neighborhoods from downtown to the
  edges
• Chandler – Including Ocotillo, Sun Lakes, and
  downtown
• Tempe – ASU area, Mill Avenue, all residential
  areas
• Apache Junction – Gateway to the Superstitions
• Queen Creek – Growing communities southeast of
  Mesa
• San Tan Valley – Extended East Valley service

Major Highways

• US-60 Superstition Freeway
• Loop 202 Red Mountain and Santan Freeways
• All major Mesa surface streets

Our Services

24/7 Towing

Professional vehicle transport any time of day or night, using
flatbed and wheel-lift trucks to safely move your vehicle wherever it
needs to go.

Roadside Assistance

• Lockout service
• Jump starts
• Fuel delivery
• Tire changes
• Minor roadside repairs

Auto Repair

Complete mechanical services at Thompson’s Auto Repair, from routine
maintenance to major repairs, performed by experienced technicians.

Contact Our Team

We’d love to hear from you. Whether you need service right now, have
questions about our offerings, or just want to know more about our
company, we’re here to help.

Tow Mesa
Thompson’s Auto Repair & Towing
346 E Redfield Rd
Chandler, AZ 85225

Phone: 480-725-5862
Hours: 24/7/365

When you need a towing company you can trust in Mesa, AZ, call the
family-owned team that’s been serving this community for over 30 years.
Call Tow Mesa.

480-725-5862